A renowned Residential Care Facility (RSA), dedicated to providing daily care and assistance to the elderly, decided to streamline the documentation process required for new guests and their families. The primary need was to streamline the signature collection process for acceptance and health information documents.

Before adopting FastReplySignature, each guest had to manually sign several documents upon admission, including informed consents and liability waivers. This involved significant time for staff, who had to manage printing, signature collection, and physical storage of all forms.

Thanks to FastReplySignature, the RSA has completely transformed this process. The necessary documents are now digitally sent to guests’ families or legal representatives before their arrival at the facility. Through smartphones or computers, they can read, fill out, and sign required forms in just a few minutes, from anywhere they are.

This innovative electronic signature solution has allowed the RSA to significantly reduce the time spent managing documentation during guest admission, also decreasing paper usage and associated printing costs. Moreover, it has improved operational efficiency and internal organization, enabling staff to dedicate more time to care and guest assistance, thereby offering a modern and efficient service.

An additional benefit has been the implementation of a secure and easily accessible digital archive, where all signed documents are automatically stored. This has simplified and expedited information retrieval and management.

Guest and family satisfaction is a priority for the RSA, and with the help of FastReplySignature, the facility is able to deliver even more effective and professional service.